Search

Qualifications

Education:

• A National Vocational Qualification, well spoken, with good communication skills, able to engage in a professional and casual conversation.
• Strong command of the English language combined with professional and mindful communication skills, verbally and written.
• Alternatively, equivalent Qualification in Housekeeping would be preferred. Basic Computer knowledge

SEABOURN SERVICE:

•  Uphold Seabourn grooming and uniform standard.
•  Anticipate the guest needs by creating positive Seabourn moments as appropriate.
•  Ensure Guest requests and needs are handled promptly as per Seabourn standards and procedures.
•  Handle Guest complaints professionally and promptly.
•  Improve the Guest experience by delivering prompt and efficient service and creating Seabourn moments.

Experience:

• At least two years full-time experience as a Room Attendant in a four/five star Hotel or establishment, accommodating an international clientele. Working experience with an extensive cleaning program and guest interaction.

Knowledge, Skills & Abilities:

• To be knowledgeable of the USPH and other international Public Health rules and regulations by participating in the company's Basic Food Hygiene course every 2 years and achieving a Minimum of 80% pass.
• Basic knowledge hygiene.
• Ability to work in a team that is focused on exceeding guest expectations.
• Pleasant personality for dealing with guests, fluent in English and conversational in one more international foreign language.