Search

Key Responsibilities

• To Provide and supervise the efficient operation of all meals and meal services at the buffet, including (but not limited to), early morning beverage service, breakfast, lunch, afternoon tea, and where required because of logistics and catering requirements, dinners.
• To inspect all Buffet Lines & service stations for cleanliness and correct mis-en-place before and after every meal.
•  To make a regular check to verify that the Buffet Lines are in good order, that music is playing correctly at all meals, that menus & Food Labels are placed on time, tables are clean and aligned, table bases, chairs and carpets & floor are clean, table numbers, other tableware is in its specified position, and buffet lights working and at correct level.
•  To check the buffet team, waiters and assistant waiters when they arrive in the Buffet & Speciality restaurants, ensuring they have showered, shaved, hair neat, no more than one plain ring on one hand, have a clean and pressed uniform, that they are using effective deodorant, the name badge is on the left side of the jacket, and that they are not carrying cigarettes or mobile telephones.
• To comply with Company and MSC SANITATION STANDARDS sanitation procedures, training and self-inspections, whether or not the vessel is trading in MSC SANITATION STANDARDS-regulated areas.
•  To provide familiarization and training for the buffet team as soon as possible after they embark.
•  To make sanitation inspections of all buffet areas as required by the Maitre d’Hotel.
•  To update the Buffet noticeboards with all menus applicable for the area.
•  To assemble the Buffet team each day for refresher and pre-meal meetings.
•  To train, coach, and direct all subordinates to identify a logical replacement in the event of illness or absence for any reason.
•  To actively supervise the food and beverage service offered by the Buffet team as required by Passengers.
•  To investigate and resolve quickly any passenger complaints about culinary quality and service,
• always with a view to provide passenger satisfaction.