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RESPONSIBILITIES:

• Take ownership of assigned station, with approximately 25 to 30 guests, and bars including coffee stations and sundecks; serve drinks and assist with preparing cocktails, in accordance with company standards; maintain in depth knowledge of all Bar Menus.
• Ensure all Guests are charged according to company standards and account procedures, should Guests be incorrectly charged, ensure to advise the Supervisor on duty.
• Ensure assigned areas are set up in accordance with the direction from the relevant Supervisors and Viking’s Operations Manuals and Standard Operating Procedures (SOPs).
• Follow service procedures according to Standard Operating Procedures, Departmental Service Standards and all applicable Public Health Polices.
• Prepare and operate F&B activities in all outlets, this includes but is not limited to beverage outlets; ensure all F&B activities are prepared and executed, according to company standards.
• Ensure cost control and adhere to set budgets; conduct stock takes and inventory, according to company procedures; ensure the correct storage of stock; maintain par levels.
• Minimize equipment loss/damage, and maintain immaculate cleanliness standards in relevant areas, by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use.
• Ensure mise-en-place for all areas of responsibility are prepared 15 minutes prior to service.
• Participate in “The Daily Reunion” every day to understand your team’s operational needs and to ensure consistent adherence to Viking’s STAR Service Standards.