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RESPONSIBILITIES:
- Respectfully expedite all instructions advised by the more senior wait staff/Bar Tenders/Sommelier and managers.
- Strive to accurately and swift fully execute any guest request whilst following company service procedures at all times.
- Be knowledgeable regarding all wine and food offerings as explained in each outlet’s menu briefing. This includes information regarding portions, ingredients, wine vintages, grapes and blends, potential food allergies and other related information guests might enquire about.
- Assist with set-up, service and break down duties linked to each outlet and as advised by managers.
- Offer wine and menu recommendations as outlined by the outlet Chef de Cuisine and Sommelier.
- Ensure that accurate food and drinks orders are taken when directed by Snr Waiter/Bar Tender or Sommelier, using DMS, Micros and checks depending on the outlet.
- Follow all relevant health department regulations pre, post or during services.
- Learn and use guest names as per company set procedures and standards.
- Follow and ensures that the company beverage standards of service are being adhered to.
- Follow and ensures that the company food service standards are adhered to.
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