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RESPONSIBILITIES:

• Provides an epic experience for our guests at all times
• Maintain knowledge of all menu items, liquor brands, beers and non-alcoholic selections available in the assigned outlet
• Maintain knowledge of designated glassware and garnishes for each drink
• Maintain knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operation, menus, price range and dress code of assigned outlet
• Competently, and with style, opens and serves wine/champagne bottles
• Fully knowledgeable in standard cocktail recipes, wine lists, spirits, alcoholic beverages, garnishes and presentations
• Responsible for planning and leading the training of all bar staff in the making, garnishing and delivering of new beverages via ‘on the job’ training
• Works with F&B Director to plan and execute Sailor experiences such as cocktail making, liquor tastings, beer seminars, food pairing, industry competitions etc.
• Assists the Beverage Manager and Assistant Beverage Manager in the operation and supervision of all Public bars, lounges, decks and crew bar
• Ensures a professional service is delivered to sailors at all times and personal appearance and uniform are kept to company standards
• Is familiar with all cruise services/features and activations to respond to Sailor inquiries accurately
• Assists Bartenders during busy hours as well as providing coverage during breaks where necessary
• Assists in ensuring that all beverage stocks in the bars, lockers and pantries are used, stored, inventoried and accounted for following company policy
• Responsible for monitoring the inventory of specialty glasses, utensils and bar kits ensuring all are in pristine condition at all times
• Ensures cost awareness by monitoring breakage, spoilage, waste