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RESPONSIBILITIES:

• Perform daily cleaning and servicing of guest cabins, including turndown service and embarkation setup.
• Deliver professional and courteous service in accordance with company standards.
• Restock cabin amenities as required.
• Maintain cleanliness of public areas as instructed by the supervisor.
• Ensure proper storage and organization of linen, uniforms, supplies, and equipment.
• Maintain knowledge of daily programs and guest itineraries.
• Perform daily laundry duties, including washing and ironing according to instructions.
• Handle guest and crew laundry following company standards.
• Welcome and greet guests professionally during embarkation days.
• Support special events with additional housekeeping duties as required.
• Report guest complaints promptly to the supervisor.
• Notify the supervisor of any breakage or damage of equipment.
• Maintain cleanliness in both front and back-of-house areas according to sanitary regulations.
• Ensure correct handling of all equipment, machinery, and chemicals.