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RESPONSIBILITIES:

• Maximize departmental resources to maintain an efficient operation and achieve financial targets.
• Monitor guest satisfaction measured by Guests Digital Surveys.
• Provide quality and luxurious beverage service to the guests.
• Work towards the timely set up of the bar areas and the completion of all mise en place works, in line with the opening hours.
• Supervise and walk through all the outlets throughout the day until closure time.
• Check opening and closing of the bar venues.
• Ensure the par level of the beverages and other beverage supplies and equipment is maintained.
• Provide support for the wine service team in the restaurants during service.
• Participate in the bar service at peaks times:
• Assist the bartenders by providing service behind the bar.
• Making drinks and having an extensive knowledge of drink recipes
• Assist the bar waiter by serving tables.
• Help pick up the dirty glasses.
• Clean tables.
• Ensuring all required welcome and promotional set ups are ready for embarkation.
• Monitor guest flow in public areas to ensure beverage services are available for all guests, while also supervising the bar canape service.
• Meeting, greeting and providing world class and consistent service for a seamless guest experience while addressing guests as per Guest Recognition Program.
• Ensure that the beverage team is well trained to ensure good stock control and accurate charging to accounts.
• Monitor the company alcohol policy and guide the staff accordingly.