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RESPONSIBILITIES:

● Provide an epic experience for our guests at all times

● Extensive knowledge and experience of various bakery techniques, skills and experience from Europe, France, Italy etc.

● Responsible for the production, preparation and baking for different bread rolls, Danish, breads, croissants ensuring that standards are of the highest quality

● Ensures that menus, recipes, guidelines and methods provided are followed accordingly

● Responsible for all raw bakery products onboard in terms of portion control, ordering and  stock rotation

● Responsible for delivering training to other bakery team in terms of the various types of grains and flours and baking techniques

● Ensures that any Sailor requests for special food requests, diets or allergies are adhered to, such as gluten free bread products

● Conducts spot checks and inspections on bakery team ensuring all rules and regulations are being followed

● Prepares the daily electronic requisitions according to Sailor count/forecast figures

● Meets with Executive Pastry Chef on a daily basis to review production schedules and internal requisitions placed by the various outlets

● Reports any machinery/technical faults to Executive Pastry Chef and monitors repair schedule

● Monitors Work and Rest hours of bakery team members ensuring ILO guidelines are adhered to

● Prepares and implements work rotas for bakery team

● Monitors performance of bakery team ensuring that they are working to company HACCP and USPH guidelines

● Inspects cleanliness and condition of assigned station and service areas and rectify any deficiencies

● Responsible for the control of food costs within their area

● Carries out and monitors clear down routines after service and ensures the appearance and condition of all items meet Virgin Voyages standards

● Notifies Executive Pastry Chef of any Sailor complaints raised and seeks to resolve

● Is familiar with all cruise services/features and activations to respond to Sailor inquiries accurately

● Prepares appraisals for individuals under their remit in accordance with Virgin Voyages policies