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RESPONSIBILITIES:

• Provide professional, welcoming, and courteous guest service at all times.
• Maintain expert knowledge of the beverage offering and ensure consistency in drink preparation according to established recipes.
• Oversee daily bar operations, ensuring seamless service delivery aligned with company standards.
• Monitor stock usage, implement cost-control measures, and contribute to achieving financial targets.
• Identify guest preferences and dietary restrictions, offering personalized alternatives when needed.
• Actively support the Restaurant Manager in staff training and development initiatives.
• Supervise bar staff performance, providing feedback and recommendations for improvement or disciplinary measures as required.
• Respond effectively to guest feedback and complaints, ensuring prompt resolution and guest satisfaction.
• Track and report equipment damage or breakage, ensuring records are maintained.
• Monitor product rotation, expiration dates, and availability of bar items.
• Assist with monthly stock counts, purchase orders, and deliveries.