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RESPONSIBILITIES:

• Supervises the daily beverage operations in all Guest and Host Bars as assigned by the Beverage Manager.

• Supports the Beverage Manager to generate maximum guest satisfaction, generate upselling opportunities and maintains costs.

•Attends Guests needs by providing a courteous, friendly, quick, and professional service always.

• Manages the daily performance of the bar staff in their assigned workplaces.

• Ensures all bars are fully always stocked to par level.

• Ensures Guests receive premium service/experience in all venues.

•Trains team members and supervises the working operations in the assigned bar area.

• Supports the Beverage Manager in their cost control responsibility through close monitoring of the inventory, spoilage, and recipe adherence.

• Conducts daily self-inspection checks to ensure all bars, bar pantries, machinery and storerooms meet all Public Health guidelines.

• Supervise and monitor the correct application of food safety procedures and food quality requirements related to all processes.

REQUIREMENT:

• Previous experience in a similar position in an International Cruise Company, or in a busy 5-star hotel/resort with an international bar list.

• Basic knowledge on food safety.

• Possesses job and product knowledge, including knowledge of cocktail recipes, wine lists and bar setups.

• Possesses full knowledge of Bar menus, garnishes, and presentations

• Is aware of all events and activities on the ship and able to communicate to the guests.

• Ensures compliance with the company alcohol policy.

• Communicates effectively with the senior management.

• Possesses ability to lead and make decisions. Experienced in coaching.

• Must be cost and quality conscious.

• Computer literacy, knowledge of Fidelio/Otalio, POS and Crunchtime is an advantage

• Fluent in written and spoken English. Any additional European language is considered an advantage.