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RESPONSIBILITIES:

• Possess exemplary interpersonal skills and premium service etiquette.
  
• Provide each guest with a truly memorable level of service.
  
• Inspect each guest suite prior to embarkation.
  
• Greet guests.
  
• Well acquainted with all services, pertaining to guest suite and bathroom amenities.
  
• Possess ability to explain all menus and wines to the guests.
  
• Provide delivery service for invitations, gifts and flowers.
  
• Assist guests in disembarking the vessel during disembarkation.
  
• Take care of guest personal laundry requests, taking it to and from the laundry
  
• Re-stock the Mini-Bars twice per day or when needed.
  
• Replenish supplies such as drinking glasses, stationary, ice and all other amenities.
  
• Report and follow up all defective equipment, fixtures and supplies.
  
• Ensure the cleanliness of the suites.
  
• Serve breakfast, lunch or dinner in suite as requested.
  
• Assist with clearance of dishes after in-suite breakfast, lunch, dinner, canapé.
  
• Assist with delivery of afternoon canapés and cookies.
  
• Deliver shore excursions tickets and specialty restaurant reservation cards.
  
• Inform guests of the itinerary ports of call and help make arrangements for excursions and tours.
  
• Bring newspapers and/or other literature, as needed, daily.
  
• Provide shoe polish service.
  
• Possess knowledge of and ensure compliance with the United States Public Health sanitation standards, rules and regulations
  
• Ensure that personal grooming, appearance, hygiene and uniform are in accordance with the company’s policy.
  
• Inform supervisor promptly of any relevant matters.