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RESPONSIBILITIES:

• In MXP and POS, balance all departmental postings each day and report discrepancies.
  
• Perform cruise closing, this includes but is not limited to Spa/Shops settlements and auditing all cash floats, once per week; extract all End of Cruise reports and transfer the reports to Head Office.
  
• Manage the accuracy of the cash book and main safe; together with the Financial Officer and ensure that efficient funds are available; demonstrate ownership of all cruise-related tax duties and assist respective Department Heads, accordingly; undertake cruise roll over and guest check-outs.
  
• Support the Crew Purser and 2nd Purser Admin with immigration procedures, as necessary.
  
• Support the 2nd Purser Admin with checking all guest and crew information, including passports, and with controlling the ship’s documents in/out of ports.
  
• Ensure the daily management of guest accounts through MXP.
  
• Have in-depth knowledge of all facets of shipboard organization and services, ports of call and shore excursions.
  
• Coach and support the Hotel Admin to ensure they have up-to-date information concerning all cruise activities and company policies.
  
• Together with the 2nd Purser, maintain a good relationship with local authorities at the respective ports of call, to ensure cooperation with all officials whilst onboard.
  
• Process guest credit card payments for End of Voyage settlements; log all charges and post guest shipboard credits in MXP to ensure accurate accounting; reconcile onboard financials including POS checks, company accounts, MXP postings etc.; assist Shore
• Excursions with the posting of tours; assist all revenue outlets with guest queries regarding account issues.
  
• In conjunction with the Financial Officer, manage the ship’s safe, tasks also include MXP cashbook entries, Daily Revenue Reports, End of Cruise Financial Reports, closing the cruise and Cash to Master orders.