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RESPONSIBILITIES:

• Provide professional, welcoming, and courteous guest service at all times.
  
• Maintain expert knowledge of the beverage offering and ensure consistency in drink preparation according to established recipes.
  
• Oversee daily bar operations, ensuring seamless service delivery aligned with company standards.
  
• Monitor stock usage, implement cost-control measures, and contribute to achieving financial targets.
  
• Identify guest preferences and dietary restrictions, offering personalized alternatives when needed.
  
• Actively support the Restaurant Manager in staff training and development initiatives.
  
• Supervise bar staff performance, providing feedback and recommendations for improvement or disciplinary measures as required.
  
• Respond effectively to guest feedback and complaints, ensuring prompt resolution and guest satisfaction.