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POSITION SUMMARY / ESSENTIAL FUNCTIONS

• The Wine Steward is responsible for selling beverage(s) during meal hours in Main Dining Rooms or designated venue and provides overall beverage service. In addition to serving beverages his/her duties include the re-stocking of the wine cellar on a daily basis, and once a week may be requested to work during the loading of wines onto to the ship.
• Responsible for achieving the guest satisfaction targets established for the ship in wine service.
• Follows all company wine service standards and sequences of service while on duty.
• Solve in a satisfactory and proactive manner all service and product deficiencies and follows up on guest comments and/or concerns.
• Follows and complies with all Public Health rules and regulations.
• Be knowledgeable about the wine list and able to discuss and suggest wines to guests who ask for advice. The knowledge of how to pair wine with food is imperative.