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Responsibilities:

• Responsible for the implementation and handling of the daily operation, Guest and Crew experience aspects for all Youth spaces
• Manage the operation and lead the Youth Activities team responsible for the following venues:
• It’s A Small World Nursery
• Oceaneer’s Club/Lab
• Edge
• Vibe
• Disney Castaway Cay/ Disney Lookout Cay
• Provide leadership for all direct reports. Responsibilities include, but are not limited to:
• Manage the daily schedules for Youth Activities Staff
• Managing personnel files
• Conducting performance reviews, including discipline as needed
• Ensuring Project Onboard compliance
• Monitoring STAR, while making necessary corrections
• Oversee onboard training, new hire and ongoing
• Succession planning
• Crew recognition and communication
• Facilitate department meetings
• Operate within budget guidelines and inventory control
• Resolve any Guest complaints or issues