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Duties & Responsibility: 

• While being assigned to open deck areas, you must be alert and vigilant to ensure that the facilities are used safely
• Be alert to controlling crowd behavior, ensuring safe and orderly use of the facilities
• While assigned to waterpark/slide duties/pools, be responsible for the safety and orderly conduct of guests; safe entry and exit of riders from the slides; general crowd control; and enforcement of associated procedures
• Responsible for correcting and reporting any horseplay or inappropriate behavior to supervisors as necessary
• Report any safety or repairs/maintenance that may be needed in your assigned areas
• Maintain constant surveillance of guests in and around the pool, acting immediately and appropriately to secure the safety of guests in the event of an emergency
• Provide emergency care and treatment as required until the arrival of emergency medical services
• Correct usage, storage, and labeling of all chemicals and other applicable equipment
• Use cleaning machines and equipment under the guidance of management to maintain the waterpark, waterslides, whirlpools, and swimming pools according to Company standards
• When RWFs are closed, perform cleaning tasks as directed by Pool and Deck supervisor or Housekeeping management, such as cleaning of RWF, fecal accident cleaning, scrubbing and packing away the sun loungers, cleaning around the pool areas, assisting in the collection of plates and cups, etc.
• Adhere to the company’s standards regarding dress and appearance (Carnival Look Book)
• Adhere to all Carnival Values at all times
• Ensure that chlorine, bromide, and PH levels in the pools and whirlpools are maintained according to the USPH requirements; maintain the pool logs
• Apply hospitality standards at all times in guest and crew areas
• Advise any guest challenges immediately to Housekeeping management
• Follow all safety regulations while on duty
• During dry dock/wet dock, schedules may be altered to include the coverage of stateroom cleaning and services, and or special assignments related to the circumstances
• Follow all environmental, USPH and HESS - MS procedures as applicable to the position
• Assist with luggage delivery and related duties as instructed
• Adhere to the Time and Attendance policy