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Essential Duties and Responsibilities Operational:

• Provide personalized service, using guest names.
• Maintain clean and orderly tables.
• Set up, organize and clean assigned station according to USPH standards
• Prepare mise-en-place to ensure that assigned station is ready when guests arrive.
• Greet guest at table as they arrive, pulling out the chair for ladies.
• Offer the menu.
• Provide guests with personal self-introduction.
• Ensure that water, bread, butter, and beverages are offered according to service procedure.
• Possess full knowledge of the menu, and provide menu explanation and recommendations.
• Possess full knowledgeable of service procedures and standards.
• Take and process guest food orders.
• Serve food promptly, ensuring temperatures and presentations according to service procedures.
• Possess knowledge of beverages, wines, spirit
• Assist with embarkation, debarkation and luggage handling duties when required.
• Perform Room Service duties when requested by supervisors.
• Handle all ship equipment with care and report any faulty/broken equipment.
• Assist management with coaching and introduction of new personnel.
• Perform all other duties as requested by supervisors.
• Project a favorable image of the company, promote its aims and objectives, and foster and enhance public recognition and acceptance of all its areas and endeavors.
• Be aware of all events and activities on the ship.
• Achieve the primary objectives of the position and comply with the above-mentioned accountabilities in a timely and efficient manner in accordance with ICS policies.
• Advise supervisor immediately of all relevant matters.
• Ensure that all special diets and special request are fulfilled according to guest requirements.
• Possess full knowledge of current P.H rules and regulations and maintain P.H standards at all times.
• Ensure that the assigned location is up to P.H. standards.