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RESPONSIBILITIES:

• Ensure guest satisfaction measured by Guests Digital Survey
• Ensure that assigned bar is properly stocked, set up, and open as scheduled.
• Report any issue that needs attention to the Head Bartender.
• Have a comprehensive knowledge of overall beverages and good understanding of wines
• Monitoring guest flow in public areas to ensure that beverage services and canape service are attended to for all guests.
• Meeting, greeting and providing world class and consistent service for a seamless guest experience while addressing guests as per Guest Recognition Program.
• Prepare beverages according to guest preferences and in line with company policy and procedures.
• Ensure that bar team is well trained to ensure good stock control and accurate charging to accounts.
• Communicate effectively to ensure that the bar team reflects the high standards of professionalism within the company.
• Ensure that the Bar team is aware of all events and activities on the ship.
• Keeping self well aware and promoting all beverage events.
• Revenue generator- individual sales and beverage packages