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RESPONSIBILITIES:

• Assists the Food & Beverage Director in the daily operation and administration of the entire Food & Beverage Department; plans and coordinates all day-to-day aspects of F&B operations onboard, including storeroom operations.
• Monitors and advises all outlet managers regarding operational requirements and quality standards in accordance with established Standard Operating Procedures (SOPs).
• Oversees the overall operation of services provided in the Lido Restaurant, Lido Deck, and Team Dining areas, including service, food preparation, beverage revenue and stewarding functions.
• Ensures proper food signage and menu program compliance in all F&B areas, including but not limited to the Lido Restaurant, Main Dining Room, Specialty Restaurants, Bars & Lounges, and Team Dining.
• Coordinates and supports the successful execution of new initiatives and scheduled special events—such as pop-up experiences and holiday celebrations—in collaboration with the Executive Chef, Beverage Manager, and Outlet Maître D’s.
• Oversees Team Dining operations, ensuring adherence to established menu cycles and Standard Operating Procedures.
• Ensures the efficiency and quality of all aspects of Room Service operations.
• Maintains a proactive and visible presence on the floor during service peak times to ensure smooth operations and guest satisfaction.
• Conducts periodic spot checks of equipment inventory across all F&B outlets, bars, bar stores, storerooms, and lockers, ensuring adherence to company par levels and supporting the Food & Beverage Director in maintaining effective inventory and purchasing management throughout the department.