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RESPONSIBILITIES:

• Responsible for the smooth operation of the ship laundry and linen room operation
•  Ensure suites are ready to receive passengers prior to the start of each embarkation
•  Ensure that daily inspection of guest suites and public spaces are carried out and that Company’s high standards of cleanliness and passenger service are maintained throughout the vessel.
•  Ensure that ILO is updated daily.
•  Responsible for the distribution and proper storage of guest luggage and off loading at the end of the cruise.
•  Ensure that all staff is fully trained to ensure a high quality of guest services. To include operational procedures (SOP), general ship and up to date voyage / cruise information.
•  Supervise the Laundry operation to ensure that that all laundry activities are carried out efficiently and in accordance with company standard.
•  Maintain current inventories of all items required for the proper fulfillment of assigned duties within the Housekeeping department. Ensure that all requisitions are closely monitored and waste is minimized.
•  Responsible to order replenishment stock of all items used in Housekeeping Dept.
•  Ensure monthly ship’s inventory of all uniforms, linen, and amenities are carried out.
•  Create Ship Inspection Report once a month from inspection with Senior Officers.
•  Supervise the Assistant HK in her function to keep the flower and plants program well maintained throughout the vessel.