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RESPONSIBILITIES:
- Deliver professional, courteous, and attentive service at designated workstations in accordance with company standards.
- Daily greeting guests, taking orders, serving meals and drinks, recommending menu items.
- Maintain thorough knowledge of food and beverage offerings to provide accurate guidance and recommendations to guests.
- Serve food and beverages following established company procedures, ensuring quality and consistency.
- Report guest complaints promptly to supervisors and assist in resolving issues efficiently.
- Assist with inventories and collaborate with other ship departments to ensure a smooth dining experience for passengers.
- Notify supervisors of any equipment or machinery damage and maintain accurate records.
- Uphold cleanliness and hygiene standards in both front-of-house and back-of-house areas, in compliance with HACCP regulations.
- Ensure proper and safe handling of all equipment and machinery.
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