08 August 2026
Riviera: New Chief Customer Experience Officer, Adds Cruise Hosts to Ships
Riviera Travel River Cruises has announced the appointment of James Golding as chief customer experience officer, as well as the introduction of dedicated cruise hosts across its fleet.
Riviera said that these investments reflect the company’s commitment to enhancing the guest experience and creating an improved journey for travelers.
“As an innovator in the river cruise industry, we are always looking for new ways to enhance the experience we provide to our guests,” said Stuart Milan, president of North America for Riviera Travel.